Pitch Black Industries
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booting intelligence
AI Voice Agents & Automation Software · Sydney

We installintelligenceinto the businessesthat keep the lights on.

Most firms don’t have an AI problem. They have an expensive-busywork problem. We find it, automate it, and hand you the keys — in weeks, not quarters.

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Every week, your best people spend hours doing things a machine should. That’s not a tooling gap — it’s margin walking out the door. We close it.

01 — Why it matters

The quiet tax on every operation.

0%
of back-office hours typically automatable
0
to first automation live, on average
0
typical payback window
0%
of builds handed over — you own it

Representative ranges from comparable engagements — not a guarantee. Your numbers come out of the diagnostic below.

02 — What we do

Two disciplines, one outcome: a leaner business that thinks.

AI Integration

Agents & Automation

Voice agents, back-office bots, and workflow automation that quietly remove repetitive work — reception, intake, follow-ups, reporting, reconciliation.

Voice agentsRAGWorkflow botsEmail & CRM
AI Integration

Data & Decisioning

Turn scattered spreadsheets, inboxes and systems into one source of truth — and the dashboards and models that make decisions obvious.

PipelinesDashboardsForecastingScenario models
Platform

Cost Engineering

A forensic pass over where money leaks — labour hours, tooling sprawl, manual handoffs — then a sequenced plan to automate the costly bits first.

Process auditTooling rationalisationROI sequencing
Platform

Operating-Model Redesign

We re-wire how the team works around the automation — roles, handoffs, and rituals — so the gains stick after we leave.

Roles & RACIPlaybooksEnablement
03 — How we work

Four moves. No theatre.

01 · Diagnose

Find the leak

Two-week forensic on where hours and dollars actually go. You get the map whether or not we go further.

~2 weeks
02 · Design

Sequence the wins

A prioritised roadmap — highest ROI, lowest risk first. No 18-month transformation decks.

~1 week
03 · Deploy

Ship the first agent

We build and integrate the first automation live against real workflows, not slideware.

2–4 weeks
04 · Compound

Hand over the keys

We train your people, document everything, and leave you self-sufficient — then the gains compound.

ongoing optional
04 — The cost of doing nothing

Move the sliders. See what staying the same costs you.

Recoverable cost · per year
$0
that’s
0 hours / year
Indicative engagement to capture it
Illustrative model using your inputs (hours × hourly rate × automatable share). Hourly rate derived from salary ÷ 1,920 working hours. Not a quote or a guarantee — the real number comes from the two-week diagnostic. We’ll usually target the engagement to pay for itself inside a quarter.
05 — Flagship · Custom-made for Black Garter

Meet the easiest hire you’ll ever make.

Custom-made by Black Garter

Hera — your voice agent.

A live AI receptionist and personal assistant who answers every call, books meetings, qualifies leads, and never has an off day. Each agent is bespoke — built on our integration stack, trained on your business, voiced and named for your brand, and deployed in days.

Answers inbound calls 24/7, in your brand’s voice
Books, reschedules and confirms straight into your calendar
Qualifies and routes leads, logs everything to your CRM
Handles objections from a tuned playbook — and knows when to escalate to a human
Commission your own ↗

Hera is a custom agent built by Black Garter. Tap “Call Hera” — the live demo opens bottom-right (microphone access required; works on the live site).

06 — Representative outcomes

What “a leaner business that thinks” looks like.

Brokerage · Sydney
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Back-office hours removed

Intake, document chasing and reporting automated; the team moved onto client work instead of admin.

Hospitality group
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One Hera, every venue

A single custom voice agent handling bookings and FAQs across locations, after hours included.

Property fund

Faster scenario modelling

Manual spreadsheets replaced with a live model — deal scenarios in minutes, not days.

Anonymised, representative composites of the kind of work we do — illustrative, not audited client results.

The progression

Seven iterations.
Each one clears a threshold the last could not.

I
Hera — Ambient memory
Persistent ambient memory. Captures conversation with consent and answers spoken questions against it in real time.
Shipping
II
Thalia — Personal agent
Autonomous outbound action and planning on behalf of a single principal. Calls out, schedules, follows through.
In build
III
Artemis — Commercial agent
Human-like affect under commercial stakes: objection handling, qualification, and closing in live conversation.
Launching
IV
Aphrodite — People and wellbeing
Warmth, empathy and duty of care. Middle management, HR, and wellbeing work that requires being trusted.
Trial · 3 months
V
Persephone — Executive
Long-horizon planning and risk mitigation. General management judgement that half of people cannot perform.
Trial · 2 months
VI
Athena — AGI programme
Profit-bearing judgement. Everything Persephone can do, held to a return.
Trial · 3 months
VII
Hecate — Simulated consciousness
The terminal programme, organised around one question: what capabilities would a system need before machine consciousness becomes an empirical question rather than a rhetorical one.
In build

Each rung names a measurable capability threshold rather than a claim about inner experience. Status reflects what is running today, not what is planned. Hera is shipping; three prototypes have been in trial for two to three months; the terminal programme is in build. Nothing on this ladder is described as finished.

This lane
Garter AI
Voice. Human-like agents that answer the phone, book, qualify and route — in your brand’s voice, disclosed as AI on every call. The ladder above is the roadmap for this lane.
You are here
The other lane
Witchcraft AI
Text and API. The Athena Framework harness and purpose-built specialist agents as endpoints — for teams who want intelligence inside their own stack rather than on their phone line.
witch.codes →
07 — Start

Find your leak in two weeks.

Book a diagnostic. You’ll leave with a map of where your hours and dollars go — and the three automations that pay for themselves first. Whether or not we build them is up to you.

[email protected]